TERMS OF SALES

TERMS OF SALES

BWYA Be Who You Are is a 100% made in France textile sales company and accessories dedicated to queer people *.
DEFINITION

We will designate:

  • 'Site' : the site http://bwya.fr, http://bwya-binder.com and all of its pages.
  • 'Products' : all the products (material) and services (immaterial) that it is possible to buy or to which it is possible to subscribe on the site.
  • 'User' : The Internet user visiting and using the site.
  • 'Customer' : The Internet user purchasing a product or service on the site.
APPLICATION OF THE GENERAL CONDITIONS OF SALE 

These general conditions of sale are applicable to all products and services sold by the company BWYA Be Who You Are to a client company or an individual. The latter acknowledge having read these conditions and agree to abide by them in their relations with the seller. These conditions apply without restriction to all commercial transactions concluded by the company BWYA Be Who You Are, except special clause signed by both parties. 

ORDERING 

All orders are firm and final upon payment. BWYA Be Who You Are reserves the right to cancel any order for a legitimate reason. The customer will be informed by email beforehand and will be reimbursed for the entire order.

AVAILABILITY OF PRODUCTS

All products offered on this site are available immediately unless otherwise stated in the product description.

From the payment of the order, the customer has a withdrawal period of 14 days from D + 1. Full reimbursement will be made upon receipt of the returned products, excluding shipping costs incurred when ordering. The products may be returned in their original packaging, at the buyer's expense, to LIO - Let the Inside Out. If the delivery time exceeds 14 days from D + 1 compared to the order, the customer will then have the option of canceling their order, by any means, within 48 hours after receipt of the message and any sums paid to him. will be returned in full. 

WITHDRAWAL PERIOD

From the payment of the order and receipt of the confirmation of dispatch of their order by email, the customer has a legal withdrawal period of 14 days. 

DELIVERY TIME

Delivery times vary depending on the destination and the carrier chosen by the customer. They are accessible and given as an indication in the "delivery" section of our site. However, depending on the influx of orders, the summer period and external events, delivery delays may be noted.

In the event of non-receipt no later than 14 days following receipt of the order confirmation email, we ask the customer to inform us of the non-receipt of their order so that we can take the necessary steps.

MODIFICATION

If after placing an order, the customer notices an error in the products he ordered or in the information provided when ordering, we ask him to send us an email to contact@bwya.fr as soon as possible in order to that its modifications can be taken into account.

BWYA Be Who You Are, will do everything possible to meet the customer's request, but does not guarantee that the requested changes will be taken into account. All costs incurred by these change requests will be borne by the customer.

EXCHANGE

The customer will be able to exchange their eligible product (s) within 14 days. He must make a request by email to contact.bwya.fr before returning their product (s).

Upon receipt and verification of the conformity of the returned items, the customer will be sent a reduction code corresponding to the amount of their order, excluding shipping costs.

The cost of reshipping and returning the product will be borne by the customer.  

CANCELLATION AND REFUND

If the delivery time exceeds 14 days from D + 1 compared to the shipment confirmation of their order, the customer will then have the option of canceling their order, by any means.

Within 48 hours after receipt of the message and any sums paid will be returned to him in full.

Full reimbursement will be made upon receipt of the returned products, excluding shipping costs incurred when ordering. The products must be returned in their original packaging, at the buyer's expense, to the company BWYA Be Who You Are.  

OWNERSHIP AND TRANSFER OF RISK CLAUSE 

The goods sold remain the property of the seller until full payment of their price in principal and interest. However, the transfer of risk taking place at the time of delivery, the buyer undertakes to provide all the care necessary for the custody and conservation of the products as well as to take out any useful insurance. In addition, the buyer agrees not to resell the goods concerned before full payment. Finally, the customer agrees to notify us immediately of any seizure that could be made on behalf of a third party. As the transfer of ownership takes place on arrival at the customer's premises, the goods travel at the risk and peril of the selling company. The customer must however justify the non-receipt of the goods if the latter are justified by a confirmation of delivery by the carrier. 

PAYMENT 

Payment for orders is made, in cash when ordering, or by bank transfer.

If the customer pays by bank transfer, it must reach us within 7 days after taking their order into account. In case of non-receipt, the customer's order will be canceled, he will receive a written notification by email. The customer will have the possibility of re-ordering.

WARRANTY 

BWYA Be Who You Are undertakes to ensure the conformity of its delivered products and to exchange any merchandise presenting an anomaly or design defect, upon receipt within its establishment of the aforementioned merchandise. The products may be returned in their original packaging, at the seller's expense, to BWYA Be Who You Are. In the event of no anomaly, the costs of reshipping and returning the product will be borne by the customer. 

ATTRIBUTION OF JURISDICTION 

Expressly, attribution is given to the Commercial Court of PARIS (75) for any dispute that may arise between the parties, even in the event of summary proceedings, guarantee appeal or multiple defendants, with application of French law.