Date of last update: 01 / 09 / 2022

Article 1 - LEGAL NOTICE

This site, accessible at the URL www.bwya.fr (the "Site"), is published by:

Be Who You Are, a company with a capital of 10 euros, registered with the RCS of Nanterre under number 000 907 988, whose registered office is located at 497 rue Auguste Mounié, represented by Aleksy ROXLAU duly authorized,

(Hereinafter referred to as the “Operator”).

The Operator's individual VAT number is: FR57907988497.

The Site is hosted by the company Ionos, located 7 Pl. de la Gare, 57200 Sarreguemines, (telephone: +09 (70)80).

Article 2 - GENERAL PROVISIONS RELATING TO THESE GENERAL CONDITIONS

The General Terms and Conditions of Sale (the “General Terms and Conditions of Sale”, or the “GTC”) are applicable exclusively to the online sale of products offered by the Operator on the Website.

The GTC are made available to customers on the Site where they can be viewed directly and can also be communicated to them on request by any means.

The T&Cs are enforceable against the customer who acknowledges, by ticking a box or clicking on the button provided for this purpose, having read them and having accepted them before placing an order. The validation of the order by its confirmation is worth adhesion by the purchaser to the CGV in force on the day of the order whose conservation and reproduction are ensured by the Operator.

Article 3 - PRODUCT DESCRIPTION

The Site is an online sales site for binders, boxers, tucking-panties, tape and various accessories (hereinafter the “Product(s)”) open to any natural or legal person using the Site (the “ Customer ").

The Products presented on the Site are each the subject of a description (established by the supplier or accessible on the manufacturer's site via a link found on the Site) mentioning their essential characteristics. The photographs illustrating, where applicable, the products do not constitute a contractual document. The Product's user manual, if it is an essential element, appears on the Site or is sent at the latest upon delivery. The Products comply with the requirements of French law in force.

The Customer remains responsible for the terms and consequences of his access to the Site, in particular via the Internet. This access may involve the payment of fees to technical service providers such as in particular Internet service providers, which remain at its expense. In addition, the Customer must provide and be fully responsible for the equipment necessary to connect to the Site.

The Customer acknowledges having verified that the computer configuration it uses is secure and in working order.

Article 4 – CREATION OF THE CUSTOMER SPACE

To place an order on the Site, the Customer must first create his personal customer space. Once created, to access it, the Customer must identify himself using his username and his secret, personal and confidential password. It is the Customer's responsibility not to communicate his username and password in accordance with the provisions of the Personal Data article of these General Conditions. Each Customer undertakes to maintain strict confidentiality regarding the data, in particular the username and password, allowing him to access his customer area, the Customer acknowledging that he is solely responsible for access to the Service through his username and password, except proven fraud. Each Customer also undertakes to inform the Operator without delay in the event of loss, misappropriation or fraudulent use of his username and/or password.

After the creation of his personal customer space, the Customer will receive an email confirming the creation of his customer space.

The Customer undertakes when registering to:

deliver real, accurate, up-to-date information at the time of entry into the service registration form, and in particular not to use false names or addresses, or names or addresses without being authorized to do so.
keep the registration data up to date in order to permanently guarantee their real, exact and up-to-date character.

The Client further undertakes not to make available or distribute illicit or reprehensible information (such as defamatory information or information constituting identity theft) or even harmful information (such as viruses). Otherwise, the Operator will be able to suspend or terminate the Customer's access to the Site at its sole fault.

Article 5 – ORDERS AND MODIFICATIONS

5.1 - ORDERS

The Operator strives to guarantee optimum availability of its Products. Product offers are valid within the limits of available stocks.

If, despite the best efforts of the Operator, a Product proves to be unavailable after the Customer's order, the Operator will inform the Customer by email, as soon as possible and the Customer will have the choice between:

the delivery of a Product of a quality and price equivalent to that initially ordered, or

reimbursement of the price of the Product ordered at the latest within thirty (30) days of payment of the sums already paid.

It is agreed that apart from reimbursement of the price of the unavailable Product, if this option is requested by the Customer, the Operator is not liable for any cancellation compensation.

With the exception of any indication to the contrary appearing in these General Conditions and without prejudice to the right of withdrawal provided for by applicable law, the Customer's orders are firm and final.

When placing an order, the Customer must select the chosen Products, add them to his basket, indicating the selected Products and the desired quantities. The Customer has the possibility to check the details of his order and its total price, and to return to the previous pages to possibly correct the contents of his basket, before validating it.

The Customer undertakes to read the General Conditions of Sale then in force before accepting them and to confirm the terms and any costs of delivery and withdrawal prior to payment of his order. Confirmation of the order entails acceptance of the T&Cs and forms the contract.

The contractual information relating to the order (including in particular the order number) will be confirmed by e-mail in good time and at the latest at the time of delivery. The Operator strongly advises the Customer to print and/or archive this order confirmation on a reliable and durable medium as proof. A digital invoice is made available to the Customer in the "my account" area. The Operator also advises the Customer to print and/or archive this invoice on a reliable and durable medium as proof.

Any email that will be sent to the Customer as part of an order will be sent to the email address that the Customer uses to identify himself in his customer area.

The Operator reserves the right not to validate the Customer's order for any legitimate reason, in particular in the event that:

The Customer would not respect the General Conditions in force when ordering;
The Customer's order history shows that sums remain due under previous orders;
One of the Customer's previous orders is the subject of a dispute being processed;
The Customer did not respond to a request for confirmation of his order that the Operator sent him.

The Operator archives the contracts for the sale of Products in accordance with the applicable legislation. By making a request to the following address contact@bwya.fr, the Operator will give the Customer a copy of the contract subject of the request
.

5.2 – MODIFICATION OF ORDER

Any modification of the order by the Customer after confirmation of his order is subject to the agreement of the Operator. The customer will notify the operator by email to contact@bwya.fr or by telephone on 06 22 14 29 36 of his wish to make a modification. The operator will do its best to take the customer's request into account. All costs incurred by these change requests will be borne by the customer.

Without written feedback confirming that the operator has taken the information into account, this will be valid for a negative response.

The information communicated by the Customer when placing the order (in particular name and delivery address) is binding on the latter. Thus, the responsibility of the Operator cannot in any way be sought in the event that an error when placing the order prevents or delays delivery/delivery.

The Customer declares to have the full legal capacity allowing him to engage under these General Conditions.

Registration is open to capable adults and minors provided that they intervene under the supervision of the parent or guardian holding parental authority. Under no circumstances is registration authorized on behalf of third parties unless you are validly authorized to represent it (legal person for example). Registration is strictly personal to each Customer.

In the event of a breach by the Customer of one of the provisions hereof, the Operator reserves the right to terminate the said Customer's account without notice.

Article 6 - TERMS OF PAYMENT AND SECURITY

The Customer expressly acknowledges that any order placed on the Site is an order with an obligation to pay, which requires the payment of a price against the supply of the Product ordered.

In any case, the Operator reserves the right to check the validity of the payment, before the dispatch of the order, by all necessary means.

The Operator uses the Stripe and Paypal online payment solution.

Orders can be paid for using one of the following payment methods:

Payment by credit card. Payment is made directly on the secure banking servers of the Operator's bank, the Customer's bank details do not pass through the Site. The bank details provided during payment are protected by an SSL (Secure Socket Layer) encryption process. In this way, these coordinates are not accessible to third parties.

The Customer's order is recorded and validated upon acceptance of payment by the bank.

The Customer's account will be debited with the corresponding amount only when (i) the details of the bank card used have been verified and (ii) the debit has been accepted by the bank that issued the bank card.

The inability to debit the sums due will result in the immediate nullity of the sale.

The bank card may in particular be refused if it has expired, if it has reached the maximum amount of expenditure to which the Customer is entitled or if the data entered is incorrect.

Payment by electronic wallet (Paypal type). The Client already has an account on the electronic wallet used by the Operator. The Customer can use this account and pay for his order securely without communicating his bank details.

Where applicable, the order validated by the Customer will only be considered effective when the secure bank payment center has given its agreement to the transaction.

As part of the control procedures, the Operator may have to ask the Customer for all the documents necessary to finalize his order. These parts will not be used for purposes other than these.

Article 7 – PAYMENT OF THE PRICE

The price of the Products in force at the time of the order is indicated in euros all taxes included (TTC) excluding delivery and transport costs. In the event of a promotion, the Operator undertakes to apply the promotional price to any order placed during the advertising period for the promotion.

The price is payable in euros (€) exclusively. The price is payable in full after confirmation of the order. The prices offered include the discounts and rebates that the Operator may grant.

If delivery or transport costs apply, they will be added to the price of the Products and indicated separately before the order is validated by the Customer. The total amount owed by the Customer and its details are indicated on the order confirmation page.

The operator cannot be held responsible for the payment of additional taxes or customs fees by the customer.

Article 8 - FORMATION OF THE CONTRACT

The contract between the Operator and the Customer is formed when the Customer sends the confirmation of his order.

The Customer's attention is particularly drawn to the method of acceptance of the order placed on the Site. When the Customer places his order, he must confirm it by the "double-click" technique, i.e. after having selected the Products added to the basket, the Customer must check and possibly correct the content of his basket (identification, quantity of products selected, price, terms and delivery costs) before validating it by clicking on "I validate my delivery", then he acknowledges accepting these T&Cs before clicking on the "I pay" button, finally he validates his order after having filled in his bank details. The "double click" is equivalent to an electronic signature and is equivalent to a handwritten signature. It constitutes an irrevocable and unreserved acceptance of the order by the Customer.

The archiving of communications, purchase orders and invoices is ensured by the Operator on a reliable and durable medium so as to constitute a faithful and durable copy. These communications, purchase orders and invoices can be produced as proof of the contract. Unless proven otherwise, the data recorded by the Operator on the Internet or by telephone constitutes proof of all transactions between the Operator and its Customers.

The order can be canceled by the Customer by registered letter with acknowledgment of receipt or in writing on another durable medium in the event of:

delivery of a Product that does not conform to the declared characteristics of the Product;
delivery exceeding the deadline set in the order form or, failing such a date, within thirty (30) days following the conclusion of the contract, after the Operator has been ordered, under the same terms and without result, to make the delivery within a reasonable additional time;
price increase that is not justified by a technical modification of the product imposed by the public authorities.

In all these cases, the Customer may demand reimbursement of the deposit paid plus interest calculated at the legal rate from the date of receipt of the deposit.

The order can be resolved by the Operator in the event of:

the buyer's refusal to take delivery;
non-payment of the price (or the balance of the price) at the time of delivery.

Article 9 - RETENTION OF OWNERSHIP

The Operator remains the exclusive owner of the Products ordered on the Site until receipt of the full price, including any shipping costs.

Article 10 - SHIPPING AND DELIVERY

The online sales offers presented on the site are reserved for consumers residing in France or, where applicable, in a member country of the European Union, and for deliveries in these same geographical areas.

Delivery means the transfer to the Customer of physical possession or control of the Product.

The Operator offers you different delivery or delivery methods depending on the nature of the product:

COLISSIMO ECO:

Most eco-friendly shipping method. Shipping via La Poste.

Only the information of your tracking number will be valid. The delivery time of 48 hours is given as an indication and can be extended.

If your package is marked as “delivered in letterbox” we will consider it as “delivered”. No recourse will be possible and we cannot be held responsible in the event of non-receipt of the package.

You will be able to file a complaint with La Poste by telephone at 3631 or online. Our customer service will do everything possible to assist you in the process with the carrier.

If you receive a damaged or altered package, you must notify us within 48 hours of receipt and send us photos of the damage by email to contact@bwya.fr.

After this period, we consider that you have received the package in good condition and therefore we regret to inform you that we will not be able to assist you.

Tracking: Your tracking number will be sent to you automatically once your order has been shipped. If you haven't received it, you can email us at contact@bwya.fr or a message to +06 (22)14 indicating your NAME and ORDER N °.

COLISSIMO EVO:

France: your package will be sent via La Poste and will benefit from insurance covering your purchase. The delivery time of 48 hours is given as an indication and can be extended.

In the event of a reception problem, we will take care of the formalities related to the filing of the complaint. In the event of loss confirmed by the carrier (the post office), we will reship your package.

If you receive a damaged or altered package, you must notify us within 48 hours of receipt and send us photos of the damage.

After this period, we consider that you have received the package in good condition and therefore we regret to inform you that we will not be able to assist you.

International: your package will be sent via the Post Office without insurance. Only the information of your tracking number will count. If your package is marked as “delivered in letterbox” we will consider it as “delivered”. No recourse will be possible except proven loss of your package.

RELAY SEND

Sent via Mondial Relay to a collection point. This shipping method is the most eco-friendly for shipments over 100gr and bulky shipments. Follow-up ensured and reception of your parcel ensured in relay point. Free from 75 € of purchase.

If you receive a damaged or altered package, you must notify us within 48 hours of receipt. After this period, we consider that you have received the package in good condition and therefore we regret to inform you that we will not be able to assist you.

EXPRESS HOME

Express delivery within 24 hours to your home via chronopost or DHL depending on the destination. The carrier will be specified to you when choosing the delivery method. Insurance included. If your order is placed on Friday after 9am, it will leave the following Monday. No shipping or delivery on Saturday and Sunday.

This period can be extended from 24 to 48 hours for international shipments (refer to the table)

* Please note that some items require longer preparation time (eg: custom binder, tucking panties, etc.) Orders containing the items concerned will be given priority.

EXPRESS RELAY

Express shipment within 24 hours to a collection point via chrono-relay. Insurance included. If your order is placed on Friday after 9am, it will leave the following Monday. No shipping or delivery on Saturday and Sunday.

This period can be extended from 24 to 48 hours for international shipments (refer to the table)

* Please note that some items require longer preparation time (eg: custom binder, tucking panties, etc.) Orders containing the items concerned will be given priority.

The shipping costs are those specified during the finalization of the order and are accepted by the validation of the order.

The Operator undertakes, in accordance with the delivery deadline indicated on the Site for each of the Products, to deliver the Products within a maximum period of thirty (30) days after receipt of the order.

Delivery times are announced in working days on the Site when ordering. These times do not include the preparation of the order.

The Operator undertakes to ship the Products in accordance with the deadlines announced on each Product sheet and at the level of the basket, provided that payment for the order has not been refused beforehand.

However, if one or more Products could not be delivered within the period initially announced, the Operator will send an email indicating to the Customer the new delivery date.

The Products will be delivered to the address indicated by the Customer when ordering. It is therefore up to him to check that this address does not contain any errors. The Operator cannot be held liable if the address provided by the Customer is incorrect, thus preventing or delaying delivery.

On delivery, you may be asked to sign a receipt.

On delivery, it is the Customer's responsibility to check that the Products delivered comply with his order and that the package is sealed and undamaged. If this is not the case, the Customer must imperatively indicate this on the delivery note. No claim on the quantity or condition of the Product will be accepted if the claim has not been made on the delivery note. In the case of a delivery without signature, the customer must within 48 hours of delivery of his package (the tracking information being time) contact the operator by email at contact@bwya.fr by describing the situation and justifying his request by adding photos.

LOSS OR NON-RECEPTION OF PACKAGES

Your tracking number determines the delivery of your package. In the event of non-receipt of a package, please refer to the delivery method in question (see above).

If the parcel is declared lost by post either according to the tracking number or following a complaint, we will reship your order.

Article 11 – RIGHT OF WITHDRAWAL AND REIMBURSEMENT

If a delivered Product does not give full satisfaction to the Customer, the latter may return it to the Operator. The Customer will have fourteen (14) days to do so from the date of receipt of the order.

The Customer is invited to contact the operator by email at contact@bwya.fr to inform him of his request.

He will take care to specify:

LAST NAME FIRST NAME,
PHONE NUMBER,
EMAIL,
Order number
SUBJECT OF HIS REQUEST, SPECIFYING THE ARTICLES CONCERNED

The Operator will send an acknowledgment of receipt of the Customer's withdrawal request by e-mail.

Return costs are the responsibility of the Customer. Unless otherwise agreed with the operator.

ITEMS NOT ELIGIBLE FOR EXCHANGE OR REFUND

The exceptions of article L.221-28 of the Consumer Code apply and prevent the exercise of the right of withdrawal, in particular if the order consists of a contract:

supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection
EX: sex toys, prostheses, standing piss, nipple cover etc… it is mentioned on each article page whether or not it is eligible for an exchange/return.

Items that have been made to measure at the customer's request will not be eligible for a full refund. The option(s) chosen cannot be refunded to the customer since it is a personalized modification.

ITEMS ELIGIBLE FOR EXCHANGE OR REFUND

The returned Product must be in its original packaging, in perfect condition, suitable for resale, unused and with all possible accessories.

In addition to the returned Product, the return package must also contain a letter specifying the exact and complete contact details (surname, first name, address) of the Customer as well as the order number, and the original purchase invoice, the return form is at download in the “RETURN” section of the site.

In case of impossibility to print, the customer will be able to resume the information on a free paper.

TO HAVE

By default, the operator will offer a refund in the form of a credit note to the customer. This is to facilitate the customer's exchange procedure. Upon receipt of the item(s) returned by the customer, the operator will ensure that they are in good condition. The articles tried must be returned in their original packaging, clean, unwashed, without stains, traces or odors.

If the item(s) are compliant, the operator will communicate a reduction code (credit note) for the amount of the item(s) returned. This will allow the customer to place a new order.

REFUND

At the customer's request, the Operator will reimburse the Customer for the amount of the Product, excluding transport costs and any additional taxes. Upon receipt of the item(s) returned by the customer, the operator will ensure that they are in good condition. The articles tried must be returned in their original packaging, clean, unwashed, without stains, traces or odors.

If the item(s) are compliant, the operator within fourteen (14) days of receipt of the Product and all the elements allowing the Customer to be reimbursed. This refund may be made by the same means of payment as that used for the Customer. As such, the Customer who has paid for his order in the form of credit notes / gift vouchers may be reimbursed by credit notes / gift vouchers according to the Operator's wishes.

By accepting these General Conditions of Sale, the Customer expressly acknowledges having been informed of the terms of withdrawal.

Article 12 - CUSTOMER SERVICE

The Customer can contact the Operator:

at the following number 06 22 14 29 36 on the following day and opening hours
- TUESDAY FRIDAY. 9 a.m. – 30 p.m. 12 p.m. – 30 p.m.
- SATURDAY: 9:30 a.m. – 12:30 p.m.

by email by contacting contact@bwya.fr indicating his name, telephone number, the subject of his request and the number of the order concerned.

Article 13 - INTELLECTUAL PROPERTY AND LICENSE TO USE THE SITE

The Operator is the sole owner of all the elements present on the Site, in particular and without limitation, all texts, files, images, whether animated or not, photographs, videos, logos, designs, models, software, brands, visual identity, database , structure of the Site and all other elements of intellectual property and other data or information (hereinafter, the “Elements”) which are protected by French and international laws and regulations relating in particular to intellectual property.

Consequently, none of the Elements of the Site may in whole or in part be modified, reproduced, copied, duplicated, sold, resold, transmitted, published, communicated, distributed, broadcast, represented, stored, used, rented or exploited in any other way. , free of charge or against payment, by a Customer or by a third party, whatever the means and / or media used, whether known or unknown to date, without the prior express written authorization of the Operator on a case-by-case basis, and the Customer is solely responsible for any unauthorized use and / or exploitation.

Furthermore, it is specified that the Operator is not the owner of the content put online by the Customers, for which the latter remain fully responsible and guarantee the Company against any recourse in this respect. Customers grant the Operator a non-exclusive transferable, sub-licensable, free and worldwide license for the use of the intellectual property content they publish on the Site, for the entire duration of protection of this content.

The Operator reserves the right to take any legal action against persons who have not complied with the prohibitions contained in this article.

ARTICLE 14 - LIABILITY AND GUARANTEE

RESPONSIBILITY

The Operator cannot be held responsible for the non-performance of the contract by the Customer or due to an event qualified as force majeure by the competent courts or even for the unforeseeable and insurmountable fact of any third party hereto.

The Operator cannot be held responsible for information imported, stored and/or published on the Site by Customers. The Operator cannot be held responsible for any information published by a Customer on the Site and for direct or indirect damage that this use could cause to a third party, the Customer at the origin of the publication remaining solely responsible for this. title.

The Customer acknowledges that the characteristics and constraints of the Internet do not guarantee the security, availability and integrity of data transmissions over the Internet. Thus, the Operator does not guarantee that the Site and its services will operate without interruption or operating error. In particular, their operation may be temporarily interrupted for maintenance, updates or technical improvements, or to change the content and/or their presentation.

The Operator cannot be held responsible for the use that would be made of the Site and its services by the Customers in violation of these General Conditions and for the direct or indirect damage that this use could cause to a Customer or to a third party. In particular, the Operator cannot be held liable for false declarations made by a Customer and for his behavior vis-à-vis third parties. In the event that the responsibility of the Operator is sought because of such behavior of one of its Customers, the latter undertakes to guarantee the Operator against any judgment pronounced against it as well as to reimburse the Operator of all costs, including attorneys' fees, incurred for its defence.

The Customer is solely responsible for all of the content that he puts online on the Site, of which he expressly declares that he has all the rights, and guarantees the Operator in this respect that he does not put online content violating third-party rights, in particular intellectual property, or constituting an attack on persons (in particular defamation, insults, insults, etc.), respect for private life, an attack on public order and morality (in particular, glorification of crimes against humanity, incitement to racial hatred, child pornography, etc.). In the event of violation of the laws in force, morality or these General Conditions, the Operator may automatically exclude the Customers who have been guilty of such violations and delete information and references to this contentious content. The Operator is qualified as a host with regard to the content put online by third parties. As such, it is recalled that the Operator has no general obligation to monitor the content transmitted or stored via the Site. In the event that the Operator's liability is sought for content posted by the Customer, the latter undertakes to guarantee the Operator against any conviction pronounced against it and to reimburse the Operator. of all costs, in particular attorneys' fees, incurred for his defence.

WARRANTY

The operator undertakes to ensure the conformity of its delivered products and to exchange any goods with an anomaly or design defect, upon receipt within its establishment of the aforementioned goods. The products may be returned in their original packaging, at the expense of the operator. If there is no anomaly, the cost of reshipping and returning the product will be borne by the customer.

ARTICLE 15 - PERSONAL DATA

For more information regarding the use of personal data by the Operator, please carefully read the Privacy Policy (the “Charter”). You can consult this Charter at any time on the Site.

Article 16 - HYPERTEXT LINKS

The hypertext links available on the Site may refer to third party sites not published by the Operator. They are provided solely for the convenience of the Customer, in order to facilitate the use of the resources available on the Internet. If the Customer uses these links, he will leave the Site and will then agree to use the third-party sites at his own risk or, as the case may be, in accordance with the conditions which govern them.

The Customer acknowledges that the Operator does not control or contribute in any way to the development of the conditions of use and/or the content applying to or appearing on these third-party sites.

Consequently, the Operator cannot be held responsible in any way whatsoever for these hypertext links.

In addition, the Customer acknowledges that the Operator cannot guarantee, guarantee or endorse all or part of the conditions of use and/or the content of these third-party sites.

The Site may also contain promotional hypertext links and / or advertising banners referring to third-party sites not published by the Operator.

The Operator invites the Customer to notify him of any hypertext link on the Site which would allow access to a third-party site offering content contrary to the laws and / or morality.

The Customer may not use and / or insert a hypertext link pointing to the site without the prior written consent of the Operator on a case-by-case basis.

ARTICLE 17 - REFERENCES

The Customer authorizes the Operator to mention the Customer's name, its logo as a reference in its communication media (brochure, website, commercial proposal, relations with the press, press release, press kit, internal communication, etc. .).

ARTICLE 18 - GENERAL PROVISIONS

ENTIRE AGREEMENT OF THE PARTIES

These General Conditions constitute a contract governing the relationship between the Client and the Operator. They constitute all of the rights and obligations of the Company and the Operator relating to their subject. If one or more stipulations of these General Terms and Conditions were declared void pursuant to a law, regulation or following a final decision by a competent court, the other stipulations will retain their full force and scope. In addition, the fact for one of the parties to these General Conditions not to avail itself of a breach by the other party of any of the provisions of these General Conditions cannot be interpreted as a waiver on its part of rely in the future on such a breach.

MODIFICATIONS OF CONDITIONS

The Operator reserves the right to modify the content of the Site or the services available on it at any time and without notice, and / or to cease, temporarily or permanently, to operate all or part of the Site.

In addition, the Operator reserves the right to modify at any time and without notice the location of the Site on the Internet, as well as these General Conditions. The Customer is therefore required to refer to these General Conditions before using the Site.

The Customer acknowledges that the Operator cannot be held responsible in any way whatsoever towards him or any third party as a result of these modifications, suspensions or terminations.

The Operator advises the Customer to save and/or print these General Conditions for safe and lasting storage, and thus be able to invoke them at any time during the performance of the contract if necessary.

CLAIM

In the event of a dispute, you must first contact the company's customer service at the following coordinates: BE WHO YOU ARE, 28 RUE AUGUSTE MOUNIE, ALLEE LOUISE, 92160 ANTONY, otherwise by email to: contact@bwya.fr.

APPLICABLE RIGHT

These General Conditions are governed, interpreted and applied in accordance with French law.

ACCEPTANCE OF THE GENERAL CONDITIONS BY THE CUSTOMER

The Customer acknowledges having carefully read these General Conditions.

By registering on the Site, the Customer confirms having read and accepted the General Conditions, making him contractually bound by the terms of these General Conditions.

The General Conditions applicable to the Customer are those available on the date of the order, a copy of which dated to date can be given to the Customer at his request, it is therefore specified that any modification of the General Conditions which may be made by the Operator does not apply. 'will not apply to any order placed previously, except with the express agreement of the Customer at the origin of a given order.

TERMS OF SALES