EXCHANGE

You have the option of exchanging or returning eligible items to us. Remember to try the items on washed and dry skin, this will make it easier to put on.

If you find that the item is too small, too large, or not suitable for you, we ask that you stop wearing it and put it aside while waiting to send it back.

Follow the steps below <img draggable="false" role="img" class="emoji" alt="" src="https://s.w.org/images/core/emoji/13.1.0/svg/1f642.svg">

IMPORTANT

We do not issue refunds. The amount will be credited in the form of a discount code corresponding to the amount of the returned item (s).

We only credit the amount of the item (excluding postage). When you order again on our site, new shipping costs corresponding to your item(s) will be calculated.

We do not bear the cost of returning and reshipping at our expense.

The return and proper receipt of your package are your responsibility. You can choose the carrier of your choice, however we advise you to opt for a solution with tracking.

In case of non-receipt, we will ask you for your tracking number. Without it we will not be able to intervene on your behalf.

1. EXCHANGE REQUEST

First, you will need to go to your customer account.

Find your order and select "request an exchangeand".

You will have the possibility to select the article concerned by the exchange and to fill in the quantity.

An automatic email will confirm that your request has been taken into account. Once processed, your request will spend the time we receive your item(s).

2. RETURN OF YOUR ITEM(S)

We do not provide a return label.
You will therefore need to return your item (s) to the address indicated.

You can choose the carrier of your choice, however we advise you to opt for a solution with tracking.

In case of non-receipt, we will ask for your tracking number.

Without it, we will not be able to intervene on your behalf.

Please print and attach the form below to your dispatch.

Tip: By printing your stamps yourself on the post office site you will save a few cents 🙂

3. RECEIPT & SENDING OF THE DISCOUNT CODE

Upon receipt of your return, we will check the condition of the returned item. It must not show any signs of wear, smell or stain or have been washed. A percentage may be deducted if the item does not meet these criteria.

You will receive a notification by email within 3 working days, confirming receipt of the item. This will contain a unique discount code valid on your next order, corresponding to the amount of the returned item. You can then place an order on our site.

We do not issue refunds. The amount will be credited in the form of a discount code corresponding to the amount of the returned item.

We only credit the amount of the item (excluding shipping costs). When you order again on our site, new shipping costs corresponding to your item (s) will be calculated.

4. RE-ORDER

Go to our site and reorder with the items of your choice.
Apply the discount coupon to your shopping cart.

EXCHANGE

IMPORTANT

1. EXCHANGE REQUEST

2. RETURN OF YOUR ITEM(S)​​

3. RECEIPT & SENDING OF THE DISCOUNT CODE

4. RE-ORDER​​

Send us a message, we will be happy to help you 🙂

2. RETURN OF YOUR ITEM(S)

4. RE-ORDER